Frequently Asked Questions

How do I participate?
You can listen in to the live workshop on the telephone or via live streaming on our website. Participation is free, and no phone charges apply. Pre-registration is required.
How do I register?
View our calendar of upcoming workshops and register, then register online . Or call 800‑813‑HOPE (4673). After you have registered, you will receive additional information about the workshop.
Can I ask a question during a workshop?
Yes, if you participate by phone. Included in each live, hour-long Connect Education Workshop program is a question-and-answer session where listeners can submit their own questions to our panel of experts.
I don’t know what telephone number I will be at during the workshop. Can I still participate?
Yes. Once you register for a workshop on CancerCare’s website, you will receive an email from CancerCare about one week prior to the workshop with instructions on how to join the call. These instructions will include both a toll-free number that you can use to join the call by phone, and a link to the live audio stream from our website should you prefer to listen online.
Can I participate in a Connect Education Workshop if I live outside of the United States?
Yes. Individuals from all over the world participate in CancerCare’s Connect Education Workshops. Approximately one week before the workshop you will receive a link to listen in via the live audio stream from our website.
Can health professionals earn continuing education credits for participating in the workshops?
The majority of our workshops offer continuing education credits for social workers; some programs also provide education credits for other disciplines. Our workshop calendar includes details about whether a particular workshop offers continuing education credit.

About Past Workshops

What if I miss a workshop?
Connect Education Workshops are available for replay online or by telephone. To listen online: view our past workshop directory by clicking the "Listen to Past Workshops" tab above. To listen by telephone: hear a directory of featured programs available by phone, 24 hours a day, seven days a week, by calling 888-337-7533. If the workshop you are looking for is not available, please email with the name or date of the program you wish to listen to. Or, call 800‑813‑HOPE (4673).
I have a question that is not listed here. Who can I contact for an answer?
Please send your questions and comments about our workshops via email to or call 800‑813‑HOPE (4673).